ATM Installation Case Study: Busy Convenience Store in Kissimmee, FL
- Location: Tapestry neighborhood, Kissimmee, Florida
- Store Owner: Kevin A.
- Installation Date: February 2026
- ATM Model: Genmega Onyx
- Program: Free ATM Placement
- Installation Type: Indoor
- Installation Time: Approximately 60 minutes
The Challenge
Kevin A., the owner of a busy convenience store in the Tapestry neighborhood of Kissimmee, wanted to make cash withdrawals more convenient for his customers.
Customers who needed cash sometimes had to leave the store to find a nearby ATM. This inconvenience could potentially lead to lost sales when customers couldn’t conveniently access cash for their purchases.
Kevin wanted to provide an ATM inside his store to improve the customer experience, make cash readily available, and create an additional revenue opportunity without purchasing an ATM outright.
The Solution
We offered Kevin our Free ATM Placement Program, providing an ATM without requiring him to purchase the machine.
In February 2026, we installed a modern Genmega Onyx ATM in a convenient, high-visibility indoor location within the store. Our team handled the installation and setup, completing the job in approximately 60 minutes.
The installation gave customers convenient access to cash without requiring them to leave the store to find another ATM.
The Results
- Fast, professional installation: The ATM was installed indoors and made operational in approximately 60 minutes.
- Improved customer convenience: Customers gained convenient access to cash while shopping.
- Additional revenue opportunity: The ATM created the potential for surcharge income for the store owner, depending on the placement and revenue-sharing agreement.
- Potential sales retention: Having an ATM on-site may help reduce lost sales when customers need cash to complete purchases.
- Enhanced in-store convenience: Customers could withdraw cash and continue shopping without making a separate trip to another ATM.
ATM Performance Metrics
- Average monthly withdrawals: 300 transactions.
- Sample customer surcharge: $3.00 per withdrawal.
- Illustrative monthly gross surcharge revenue: $900, before expenses and any revenue-sharing payments.
- Effect on lost sales: The ATM provides an in-store cash withdrawal option. Any reduction in lost sales would need to be confirmed with the owner.
- Effect on customer spending: Customers can access cash conveniently while shopping. Any increase in spending would need to be measured.
- Before-and-after comparison: No verified sales, card processing fee, or customer spending comparison is currently available.
Email from Kevin
Hello,
My name is Kevin A., and I own a convenience store in the Tapestry neighborhood of Kissimmee, Florida.
I’m interested in having an ATM installed inside my store to make cash withdrawals more convenient for my customers. Some customers need cash while shopping, and having an ATM on-site would make things easier for them.
I would like to learn more about your Free ATM Placement Program, including the installation process, any requirements, and how the surcharge revenue or commission works for store owners.
Could you please let me know how soon an ATM could be installed at my location?
Thank you, and I look forward to hearing from you.
Best regards,
Kevin A.
Convenience Store Owner
Kissimmee, Florida
Thinking about an ATM for your store? We install, load and maintain ATMs for convenience stores across Kissimmee and Central Florida. Call (786) 554-3977 to check if your store qualifies for a free ATM.
